Ebay Your Information Is Incomplete or Incorrect. Please Correct the Fields Below and Try Again.
When adding or updating listings on eBay you may occasionally encounter listing errors or warnings back from eBay:
category doesn't accept variations
The table below lists the well-nigh mutual errors/warning messages from eBay, and what you tin do to resolve them, to ensure any affected production(south) are listed successfully on eBay.
Mistake MESSAGE | SUGGESTED SOLUTION | ||||||||
category doesn't accept variations | The reason for getting this validation fault is because the eBay category that the products information technology is mapped to does not allow products with variations to be listed within information technology. To resolve this, you volition need to remap the production to a category that does support variations.
Check back once that has been completed to ensure the production is listed / updated. For a list of eBay categories that let variations, run into this eBay article, Which categories tin have listings with variations? | ||||||||
Buyers love large photos that clearly evidence the particular, so please upload loftier-resolution photos that are at least 500 pixels on the longest side | Substantially the image or images supplied practise not run into eBay'south requirements, which are We've got a few elementary rules and recommendations for using pictures on eBay: (full commodity)
Other best practice tips:
Visit the Seller Eye to learn more than about using great pictures and photo quality recommendations. For more data on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices. | ||||||||
Variation Specifics provided does not match with the variation specifics of the variations on the detail. | There are 2 possible reasons for getting this error on a product:
So, information technology would have originally listed fine simply now is not getting updated due to failing the validation rules. | ||||||||
Variations Specifics and Item Specifics entered for a Multi-SKU item should be different | eBay will show the above fault bulletin/south on your products in Omnivore if you try to add an item specific which has the same proper noun equally the product variation proper noun. Size and Color are mutual examples merely this tin can be other names likewise. Please see this article on the steps needed to prepare this trouble | ||||||||
A production cannot be moved from a Variation-enabled Category to a Variation-disabled Category | This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations. For any products with this error we need to delete/purge the detail from eBay, delete the category mapping for them to re-listing. You will need to submit a back up request to have this washed. | ||||||||
UPC should only contain digits | If your products show an eBay validation fault similar this: "ebay validation error: UPC should only incorporate digits" and it is followed by scientific annotation. It means that an update has gone wrong somewhere, well-nigh probable while updating Production Identifiers in your store via copy/paste from Microsoft Excel which inverse number field for this Product identifier eastward.g. UPC to this "9.111E+12". This eBay validation error tin also occur if your UPC contains non numeric characters, e.thousand. 14500-459-1111, these should be removed. You can also get this mistake with UPC'southward containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update information technology with the right 1. More than information about UPC tin can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code Please check this data on your store and correct it, in one case done, get to the dashboard and click "Sync now" to refresh the data. For more information almost Excel issue run into this article. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-notation-even-afterward-chan You tin can check GTIN existence here https://gepir.gs1.org/alphabetize.php/search-by-gtin Listings having an eBay validation error volition not exist updated or listed on eBay until the error is resolved. | ||||||||
Your PayPal email address was not plant | This fault means that the PayPal accost provided cannot exist establish / verified by eBay / PayPal. At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business organisation policy is:
Please ensure that the correct address has been entered into Settings>eBay Commonwealth of australia>Full general and under the heading Your Details in the PayPal User ID field. It could exist as simple as a child account has been linked, which isn't immune to write transactions against the parent. In brusque, if the email accost is typographically the aforementioned betwixt our organization and the payment business policy; then the retailer will need to ostend with PayPal as to why information technology may not be coming up No listings can be made on eBay until this is resolved. | ||||||||
You must take a valid PayPal Business relationship in good standing to require immediate payment. | This error means that the PayPal address provided cannot be verified every bit beingness in proficient continuing past eBay / PayPal. At the fourth dimension of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:
Delight ensure that the right address has been entered into Settings>eBay Commonwealth of australia>Full general and under the heading Your Details in the PayPal User ID field. Information technology could be as simple as a child account has been linked, which isn't immune to write transactions against the parent. Information technology may be the PayPal account is non a business organisation business relationship. In short the retailer will need to ostend with PayPal equally to why information technology is not in practiced standing. | ||||||||
The tags Size is/are disabled as Variant | The error occurs considering eBay restricts the utilize of certain words/values, as the name for a variant attribute under a particular category. For example, on eBay AU nether the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", you lot are not allowed to employ a value of "Size" as a variant attribute name. This is because eBay has reserved "Size" as an Particular Specific for that category. The fastest way to resolve the upshot is to rename attribute for the variant (e.g. utilize "Product Size" instead of "Size"). | ||||||||
variants do not take unique attributes | This fault occurs when some of the variations you are trying to list in a multi-variation listing, have the same variation value. (eastward.thou. you accept more than 1 variant with size = 9) Check that the variation values are all unique for your product variants. | ||||||||
The detail can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy. | Your listing may comprise titles and/or a description which contain illegal words, or your eBay account may not exist up to standard to go on listing. Cheque your championship/clarification for prohibited words. See eBay's offensive policy. Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting information. Eg. mentioning Apple tree in a description of a Androidproduct (This policy can vary between eBay sites). Attempt deleting your description and adding limited information to exam this effect. You should also contact eBay directly to ensure your account is not limited or restricted in any manner. | ||||||||
Missing name in the variation specifics or variation specifics set.; zeroed out | The cause for this error could be i of the following:
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The UPC field is missing. Please add UPC to the list and try again. or | For some products, eBay requires that a UPC number be provided when listing a production. A UPC (Universal Product Code) is a barcode symbology that is widely used in the United states of america, Canada, United kingdom, Commonwealth of australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade item. To add UPC's to your listings, please add it to your eCommerce platform. Our organization will sync and import the details and add information technology to your eBay listings. If you lot do not have UPC values for your product(south) delight exit the UPC field empty in your eCommerce platform. Y'all can check GTIN beingness here | ||||||||
You're not allowed to revise ended listings. | An eBay listing for this production previously existed simply has since been ended on eBay for some reason. To resolve, you need to first end the listing in our system, then upload to eBay as a new listing. | ||||||||
It looks similar you've reached the amount you can list. You can list up to <$xxxxx> in total sales this calendar month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19 | Please see the following eBay folio for further data on selling limits and how to asking an increase from eBay: http://pages.ebay.com.au/help/sell/sellinglimits.html | ||||||||
Because you've specified Local Pickup Only for this item, you lot can't require immediate payment. | This error can occur when 1 or more of the default eBay Business Policies are missing. Our system expects/creates the following eBay Business Policies, named exactly every bit per below:
e.k. To bank check this, log into your eBay business relationship and become to:
If any are missing, please create and name them every bit per the higher up. | ||||||||
The email address you entered isn't linked to a PayPal account. If you lot don't have a PayPal account, you'll need to set one up with this email address and then that buyers can pay you. | Please cheque the following:
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Before yous tin can list this particular nosotros demand some boosted data to create a seller'southward account. | This eBay error tin occur when your eBay account is missing an automatic payment method for eBay fees. Information technology tin too be returned by eBay, if you have an expired credit card designated as your automatic payment method on eBay. To add together/modify an automatic payment method on your eBay seller business relationship:
Farther data on eBay automated payment methods tin be found hither. | ||||||||
The item specific For auction by is missing. Add For auction by to this listing, enter a valid value, and ... | This eBay error can occur when you have mapped your product to an eBay category that has mandatory Item Specifics. For example, if yous had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you accept set the Item Specific named "For sale by". east.g. Typically it may be that you product has been incorrectly mapped to the incorrect eBay category. The fastest way to resolve the result is to re-map your product to the correct, or a more relevant eBay category. | ||||||||
Simply single quantity items can exist listed in the category selected. | On eBay, certain categories just allow sellers to listing items in single quantities. For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction. To resolve the outcome, either limit the eBay quantity of the item to "ane", or alternatively you lot can endeavor mapping the product to a more relevant eBay category. | ||||||||
Seller is non eligible to list a discounted detail. | This eBay alert ways that your eBay account is non currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this feature for sellers information technology has vetted/qualified. This warning doesn't forbid your products from listing on eBay, but products with a sale or strike-through price, will non exist display as "on sale" by eBay on your listings. e.one thousand. the following pricing fields "Yous save" and "Now" will non be displayed on your eBay listings, even if the item is on sale.
You lot must get approved by eBay to participate in eBay'southward Strike-Through Pricing Program. Strike Through Pricing (STP) is usually reserved for managed accounts simply so to request that it be enabled, delight contact your eBay account manager. | ||||||||
Marketplace Product Variant SKUs are not unique | At that place are ii possible reasons for getting this mistake on a production:
So, it would take originally listed fine but at present is not getting updated due to declining the validation rules. | ||||||||
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item. | This fault is like to two validation errors mentioned above. It happens when products in your Ecommerce store were single variant but them become mulit-variant or vice versa. In that location are ii possible reasons for getting this fault on a production:
So, it would take originally listed fine but at present is not getting updated due to failing the validation rules. AND If yous accept products that have this error and so information technology is likely that your product has been prepare in your eCommerce store as a product with variations/options (eBay telephone call this Multi-SKU) so eBay is expecting a variation simply you don't have them. Check in your eCommerce store for the products to see if in that location are variations and remove them if they are not required. For case, oftentimes in Shopify the variation is called 'Title'. To resolve this, in your Shopify Shop, Go into the production section of one of the products and under 'variants' remove any variations if these products don't come with variations. You should also double-check in the production folio in our organization, under Variations. If in that location is only i variation, then Variation Name should be empty, ie no options are defined. If you practice accept options, and so at to the lowest degree 2 distinct values should be provided. | ||||||||
Input data for tag <Particular.PictureDetails.PictureURL[ane]> is invalid or missing. Please bank check API documentation. | This is ordinarily acquired by a space in the paradigm URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg Resolution: remove the space in the image name and run a full sycn to update the production and marketplace. The underscore character is besides not a valid grapheme | ||||||||
At least one valid stamp service must be specified. | This is usually caused by a missing business policy within eBay. Navigate to Omnivore ->settings-> eBay Australia->Shipping | ||||||||
eBay security policy but allows HTTPS resources in listings | This is commonly caused by providing an http URL for your logo To resolve change the URL to https: every bit per | ||||||||
Currency is unchangeable when revising or relisting an particular. | This fault can occur if the product is a duplicate listing. If you see this error on a product check and be sure that yous do not have a manual list on eBay that is really a duplicate products. It is best to search using the SKU or the product title. If y'all did have manual listings on eBay when you started using Omnivore and you did not link them all then yous may have duplicates. The only fashion to fix this error is to correctly end your indistinguishable listings on eBay. |
A total listing of eBay errors can as well be found here:
http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm
Source: https://support.omnivore.com.au/support/solutions/articles/17000045478-common-ebay-listing-errors-and-how-to-resolve-them-
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