When adding or updating listings on eBay you may occasionally encounter listing errors or warnings back from eBay:

category doesn't accept variations

The table below lists the well-nigh mutual errors/warning messages from eBay, and what you tin do to resolve them, to ensure any affected production(south) are listed successfully on eBay.

Mistake MESSAGE

SUGGESTED SOLUTION

category doesn't accept variations
The reason for getting this validation fault is because the eBay category that the products information technology is mapped to does not allow products with variations to be listed within information technology.

To resolve this, you volition need to remap the production to a category that does support variations.

  • From the product page in eBayLINK, click the Edit button, in the Categories section, click "Add new mapping"
  • Discover another suitable category which has the following symbol:
  • Click relieve mapping, which will bring y'all dorsum to the Product page,
  • Finally, click update to commit the changes and go to the dashboard and click the "update market place place" button.

Check back once that has been completed to ensure the production is listed / updated.

For a list of eBay categories that let variations, run into this eBay article, Which categories tin have listings with variations?

Buyers love large photos that clearly evidence the particular, so please upload loftier-resolution photos that are at least 500 pixels on the longest side

Substantially the image or images supplied practise not run into eBay'south requirements, which are

We've got a few elementary rules and recommendations for using pictures on eBay: (full commodity)

Rules
All listings* on eBay.com.au and most other eBay sites must meet these requirements
  • Every listing must have at least one photo.

  • Photos need to be at least 500 pixels on the longest side.

  • You tin't use a catalogue or stock photo if you're list an particular equally 'used'.

Recommendations
To make sure buyers get a good look at the item they're thinking about purchasing
  • Optimise for mobile – brand your pictures 1600 pixels on the longest side.

  • Keep your images clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – make sure they don't distract a heir-apparent's middle from your production.


Other best practice tips:
  • We recommend uploading photos every bit a .jpg file, but y'all tin upload photos in whatsoever of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, information technology should accept a quality of 90 or higher on the 0-99 JPEG quality scale. We'll then optimise it for display in your listing.

  • Before you start uploading, rename your photo files with names that volition help you remember what they are, and put them in a folder on your computer where you can find them apace and easily in example you need them again.


Visit the Seller Eye to learn more than about using great pictures and photo quality recommendations.

For more data on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices.

Variation Specifics provided does not match with the variation specifics of the variations on the detail.

There are 2 possible reasons for getting this error on a product:
  1. An originally single variant product is now beingness sent equally a multi-variant product - eBay will non allow this so the production needs to be completely concluded, deleted and re-listed.
  2. The variation information for the production from the eCommerce store is not proficient peculiarly good e.thou. different attribute names in unlike variants.

So, information technology would have originally listed fine simply now is not getting updated due to failing the validation rules.
Variations Specifics and Item Specifics entered for a Multi-SKU item should be different

eBay will show the above fault bulletin/south on your products in Omnivore if you try to add an item specific which has the same proper noun equally the product variation proper noun. Size and Color are mutual examples merely this tin can be other names likewise. Please see this article on the steps needed to prepare this trouble
A production cannot be moved from a Variation-enabled Category to a Variation-disabled Category
This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For any products with this error we need to delete/purge the detail from eBay, delete the category mapping for them to re-listing.

You will need to submit a back up request to have this washed.

UPC should only contain digits
If your products show an eBay validation fault similar this:

"ebay validation error: UPC should only incorporate digits" and it is followed by scientific annotation.

It means that an update has gone wrong somewhere, well-nigh probable while updating Production Identifiers in your store via copy/paste from Microsoft Excel which inverse number field for this Product identifier eastward.g. UPC to this "9.111E+12".

This eBay validation error tin also occur if your UPC contains non numeric characters, e.thousand. 14500-459-1111, these should be removed.

You can also get this mistake with UPC'southward containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update information technology with the right 1.

More than information about UPC tin can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code

Please check this data on your store and correct it, in one case done, get to the dashboard and click "Sync now" to refresh the data.

For more information almost Excel issue run into this article. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-notation-even-afterward-chan


You tin can check GTIN existence here
https://gepir.gs1.org/alphabetize.php/search-by-gtin

Listings having an eBay validation error volition not exist updated or listed on eBay until the error is resolved.

Your PayPal email address was not plant
This fault means that the PayPal accost provided cannot exist establish / verified by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business organisation policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the correct address has been entered into Settings>eBay Commonwealth of australia>Full general and under the heading Your Details in the PayPal User ID field.


It could exist as simple as a child account has been linked, which isn't immune to write transactions against the parent.

In brusque, if the email accost is typographically the aforementioned betwixt our organization and the payment business policy; then the retailer will need to ostend with PayPal as to why information technology may not be coming up

No listings can be made on eBay until this is resolved.


You must take a valid PayPal Business relationship in good standing to require immediate payment.

This error means that the PayPal address provided cannot be verified every bit beingness in proficient continuing past eBay / PayPal.

At the fourth dimension of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Delight ensure that the right address has been entered into Settings>eBay Commonwealth of australia>Full general and under the heading Your Details in the PayPal User ID field.

Information technology could be as simple as a child account has been linked, which isn't immune to write transactions against the parent. Information technology may be the PayPal account is non a business organisation business relationship.

In short the retailer will need to ostend with PayPal equally to why information technology is not in practiced standing.


No listings tin can be made on eBay until this is resolved.

The tags                                      Size                                    is/are disabled as Variant
The tags Ring Size is/are disabled as Variant
The tags Style is/are disabled as Variant
The tags Quantity is/are disabled every bit Variant
The tags Blazon is/are disabled as Variant
The error occurs considering eBay restricts the utilize of certain words/values, as the name for a variant attribute under a particular category.

For example, on eBay AU nether the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", you lot are not allowed to employ a value of "Size" as a variant attribute name. This is because eBay has reserved "Size" as an Particular Specific for that category.

The fastest way to resolve the upshot is to rename attribute for the variant (e.g. utilize "Product Size" instead of "Size").

variants do not take unique attributes
This fault occurs when some of the variations you are trying to list in a multi-variation listing, have  the same variation value. (eastward.thou. you accept more than 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

The detail can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
Your listing may comprise titles and/or a description which contain illegal words, or your eBay account may not exist up to standard to go on listing.

Cheque your championship/clarification for prohibited words. See eBay's offensive policy.

Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting information. Eg. mentioning Apple tree in a description of a Androidproduct (This policy can vary between eBay sites).

Attempt deleting your description and adding limited information to exam this effect. You should also contact eBay directly to ensure your account is not limited or restricted in any manner.

Missing name in the variation specifics or variation specifics set.; zeroed out
The cause for this error could be i of the following:
  • When i or more than of the product variations is missing the appropriate information. For case if 1 or more of the production variations is missing the colour or size information. Check all variants of the product to ensure they all take the required variation information.
  • If you lot have modified the value of the variation label used by the product. For instance, if the variation label was initially called "Color", but y'all have since changed information technology to be "Colour". The simply way is to resolve this error is to end the eBay list, then list the production as a new eBay list.
  • You lot have added or deleted product variations
The UPC field is missing. Please add UPC to the list and try again.                

or

For some products, eBay requires that a UPC number be provided when listing a production.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the United states of america, Canada, United kingdom, Commonwealth of australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add UPC's to your listings, please add it to your eCommerce platform. Our organization will sync and import the details and add information technology to your eBay listings.

If you lot do not have UPC values for your product(south) delight exit the UPC field empty in your eCommerce platform.

Y'all can check GTIN beingness here
https://gepir.gs1.org/index.php/search-by-gtin

You're not allowed to revise ended listings.
An eBay listing for this production previously existed simply has since been ended on eBay for some reason.
To resolve, you need to first end the listing in our system, then upload to eBay as a new listing.
It looks similar you've reached the amount you can list. You can list up to <$xxxxx> in total sales this calendar month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
Please see the following eBay folio for further data on selling limits and how to asking an increase from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
Because you've specified Local Pickup Only for this item, you lot can't require immediate payment.
This error can occur when 1 or more of the default eBay Business Policies are missing.

Our system expects/creates the following eBay Business Policies, named exactly every bit per below:

  • Postage stamp Policy = "bones"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

e.k.

Annotation: the eBay Business organisation Policies must be named exactly equally in a higher place, equally it is case sensitive.

To bank check this, log into your eBay business relationship and become to:

  • My eBay
  • Hover over the "Account" tab and select "Business concern Policies".

If any are missing, please create and name them every bit per the higher up.

The email address you entered isn't linked to a PayPal account. If you lot don't have a PayPal account, you'll need to set one up with this email address and then that buyers can pay you.
Please cheque the following:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Business Policy.
    due east.g.
  2. Brand sure your PayPal address is entered and spelled correctly in your automated payment method.
  3. Confirm your electronic mail address with Paypal.
  4. Brand certain your PayPal address is correct in our system: go to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If yous receive an mistake relating to PayPal and so it is an issue with your PayPal account.
                  Before yous tin can list this particular nosotros demand some boosted data to create a seller'southward account.                
This eBay error tin occur when your eBay account is missing an automatic payment method for eBay fees.

Information technology tin too be returned by eBay, if you have an expired credit card designated as your automatic payment method on eBay.

To add together/modify an automatic payment method on your eBay seller business relationship:

  1. Login to your eBay seller account.
  2. Become to "My eBay --> Account --> Seller Account".
  3. Click the "Automated Payment Method" link to add together/modify the automatic payment method for your eBay account.
    e.g.

Farther data on eBay automated payment methods tin be found hither.

The item specific                  For auction by                  is missing. Add For auction by to this listing, enter a valid value, and ...
This eBay error can occur when you have mapped your product to an eBay category that has mandatory Item Specifics.

For example, if yous had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you accept set the Item Specific named "For sale by".

east.g.

Annotation: the red asterix (*) next to the item specific "For sale by" which indicates information technology's a required field.

Typically it may be that you product has been incorrectly mapped to the incorrect eBay category.

The fastest way to resolve the result is to re-map your product to the correct, or a more relevant eBay category.

Simply single quantity items can exist listed in the category selected.
On eBay, certain categories just allow sellers to listing items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the outcome, either limit the eBay quantity of the item to "ane", or alternatively you lot can endeavor mapping the product to a more relevant eBay category.

Seller is non eligible to list a discounted detail.
This eBay alert ways that your eBay account is non currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this feature for sellers information technology has vetted/qualified.

This warning doesn't forbid your products from listing on eBay, but products with a sale or strike-through price, will non exist display as "on sale" by eBay on your listings.

e.one thousand. the following pricing fields "Yous save" and "Now" will non be displayed on your eBay listings, even if the item is on sale.

You lot must get approved by eBay to participate in eBay'southward Strike-Through Pricing Program. Strike Through Pricing (STP) is usually reserved for managed accounts simply so to request that it be enabled, delight contact your eBay account manager.


Marketplace Product Variant SKUs are not unique
At that place are ii possible reasons for getting this mistake on a production:
  1. An originally single variant product is now being sent as a multi-variant production - eBay will not let this so the product needs to be completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Get to each product page in eBaylink that has the error and deleted the product.
    Get to the Dashboard and start a fresh import from your eCommerce store.
  2. The variation data for the product from the eCommerce store is not good specially skilful e.g. unlike attribute names in different variants.

So, it would take originally listed fine but at present is not getting updated due to declining the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
This fault is like to two validation errors mentioned above.  It happens when products in your Ecommerce store were single variant but them become mulit-variant or vice versa.

In that location are ii possible reasons for getting this fault on a production:

  1. An originally unmarried variant product is now beingness sent every bit a multi-variant product - eBay will not allow this then the product needs to be completely ended, deleted and re-listed.
  2. The variation information for the product from the eCommerce store is non practiced particularly good e.g. different attribute names in unlike variants.

So, it would take originally listed fine but at present is not getting updated due to failing the validation rules.
AND
If yous accept products that have this error and so information technology is likely that your product has been prepare in your eCommerce store as a product with variations/options (eBay telephone call this Multi-SKU) so eBay is expecting a variation simply you don't have them.

Check in your eCommerce store for the products to see if in that location are variations and remove them if they are not required.

For case, oftentimes in Shopify the variation is called 'Title'. To resolve this, in your Shopify Shop, Go into the production section of one of the products and under 'variants' remove any variations if these products don't come with variations.

You should also double-check in the production folio in our organization, under Variations.

If in that location is only i variation, then Variation Name should be empty, ie no options are defined. If you practice accept options, and so at to the lowest degree 2 distinct values should be provided.

One time you lot accept fabricated changes in your eCommerce shop go to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay.


Input data for tag <Particular.PictureDetails.PictureURL[ane]> is invalid or missing. Please bank check API documentation.
This is ordinarily acquired by a space in the paradigm URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image name and run a full sycn to update the production and marketplace.

The underscore character is besides not a valid grapheme
piicture name should only  contain the ASCII messages 'a' through 'z' (in a case-insensitive way), the digits '0' through 'ix', and the hyphen ('-')"

At least one valid stamp service must be specified.
This is usually caused by a missing business policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Check for errors like this
and ensure you take a matching eBay Business Policy for the shipping method in Omnivore as per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage

eBay security policy but allows HTTPS resources in listings
This is commonly caused by providing an http URL for your logo

To resolve change the URL to https: every bit per
Can I Change The Logo In My Product Listing Page?

Currency is unchangeable when revising or relisting an particular. This fault can occur if the product is a duplicate listing.  If you see this error on a product check and be sure that  yous do not have a manual list on eBay that is really a duplicate products.

It is best to search using the SKU or the product title.

If y'all did have manual listings on eBay when you started using Omnivore and you did not link them all then yous may have duplicates.

The only fashion to fix this error is to correctly end your indistinguishable listings on eBay.

A total listing of eBay errors can as well be found here:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm